Shipping Policy

SoleSideByReif is committed to delivering an exceptional customer experience. We encourage you to contact us with any questions or concerns prior to placing your order. Once your order has been shipped, you will receive an email confirmation and be able to track your parcel. Alternatively, you can contact us at any time for order updates or queries.

Please be advised that we cannot make any changes to the shipping address once an order has been shipped. Additionally, we do not ship to P.O. Boxes.

We work with trusted local couriers to guarantee and efficient delivery to our valued customers.

Standard Delivery ( 3 – 5 working days) within UAE only.

Same Day Delivery * (If ordered before 4pm, Dubai only) * (Sat-Thurs).

Please note that all orders will be shipped and delivered between Saturday-Thursday (working days).

You can also choose to pick up your order from our store located at SoleSidebyReif, Wasl Vita, Al Wasl Road, Dubai.

International orders will take 5 – 15 working days (subject to your local customs) and might incur duties and taxes. If duties and taxes are imposed on your order, they are due at the checkout or at the time of the delivery. We are not responsible for any import taxes, duties, or brokerages fees, which may be incurred on your international order shipment. Please note that due to the current Covid-19 situation, you may experience a slightly delay in your shipment. Unfortunately this is beyond our control and in the hands of the couriers and customs. We will always do our part in time. We thank you for your understanding and patience.

You are most welcome to visit our store at any time to purchase your favorite item.